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Customers sometimes want to change the URL once created for the Dynamics 365 instance. This blog is aimed to help fellow Dynamics 365’ers with getting the Dynamics 365 URL change in Portal with either a production / sandbox or trial dynamics 365 instance.

  • Admin Centre –>Dynamics 365 –> Click on Instance (Right Click) –>Edit

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  • Edit the URL

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  • Click Next
  • Click save after review.
  • Click on Admin Centre –> Dynamics 365 –> Applications tab –> Client Portal –> Manage

 

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  • Click on Portal Actions

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  • Click on Update Dynamics 365 URL

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  • Click on Update URL

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  • To reflect the changes instantly on Portal, restart the portal once as shown below.

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  • Click to confirm the restart of the portal (keep in mind, by restarting the portal, the portal will go on inactive mode for few minutes, better to perform this action in off hours of the customer)

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  • Navigate to Manage Dynamics Instance, you can see the updated Dynamics 365 URL here.

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