AXPulse offers a broad range of Microsoft Dynamics® AX and CRM services to help customers and partners maximize the value of their investments and assist with the rapid transformation of their organizations, including consulting, implementation and training.

AXPulse has a highly trained staff of Microsoft Dynamics® AX and CRM technical and functional consultants who have extensive experience implementing vertical market solutions for professional services, retail, distribution and many other industries.

Services we offer

Implementation

We follow the Microsoft Dynamics® Sure Step methodology as our engagement methodology. Sure Step is designed to better serve our customers by helping reduce their Microsoft Dynamics total cost of ownership. Together with the Project Management Institute (PMI) principals, the methodology provides an streamlined and consistent implementation approach, which facilitates rapid deployment and can be tailored for each client’s specific provisions.

Microsoft Dynamics Sure Step also provides information regarding project management and also identifies responsibilities for implementers and client side representatives to ensure that project is in control and any deficiencies from project plans are managed. Roles have also been identified in the methodology along with their specified tasks to ascertain in advance the involvement and participation of client representatives during each project phase.

Customization

Considering the flexibility of customizing Microsoft Dynamics® AX application to meet specific customer business requirements, customers and partners can leverage our customization service offering to get custom set of features and functionalities developed for Microsoft Dynamics AX application using the standard development best practices. We understand the unique nature of Microsoft Dynamics AX development skillset and have required competency to develop custom functionality using available tools and technology stack. With our skillset, you can have peace of mind quickly closing out deals with customers who have very complex business processes and customization is a natural choice for them.

Upgrade

Customers who are using MS Dynamics® AX3.0, AX4.0 or AX2009, it becomes really important for the business to upgrade the application to later AX version(s). Particularly migrating to Microsoft Dynamics AX 2012, where the data model changes are quite extensive, it might become costly and error prone to upgrade from earlier versions of the application. It gets even more complex when custom functionality, integration with third party applications etc. exist. Having an in depth knowledge of Microsoft Dynamics AX 2012 data model, its various features and application capabilities, we offer customers to work with our team of experts and have the application upgraded while keeping the desired functionality intact and gain strategic advantage.

Data Migration

Organizations that have a third party accounting or ERP system and want to integrate with or completely move on Microsoft Dynamics® AX2009 or AX 2012 can take advantage of our data migration services to move business data across the systems either synchronously or asynchronously. Using the right tools developed specifically for data migration engagements, we can not only move the master records but transactional data while keeping the data integrity in place. With the introduction of Data Management Framework for Dynamics AX 2012 by Microsoft, we have gained hands one working experience leveraging this tool to meet simple to complex data migration requirements for a number of customers.

Application Health Check

Health Check for Microsoft Dynamics® is a proactive service that delivers prescriptive problem identification and suggested resolution guidance for selected components of your Microsoft Dynamics AX implementation. The Health Check is designed to uncover potential performance and application configuration risks and provide recommendations for any identified issues. Our experts engineers will review the hardware, infrastructure, diagnostic tools, and product configuration of the Microsoft Dynamics application. The Health Check service will provide you with a detailed analysis of the overall system performance, including the Microsoft Dynamics application servers and the Microsoft SQL Server® database configuration. In addition, the engineers will review the application configuration within your business system for identification of potential challenges with recommendations on how to adjust. You can order a Health Check any time during your implementation to help optimize performance. Health Check for Microsoft Dynamics AX is recommended in the user acceptance phase to validate the configuration before go-live and on an annual basis post go-live.

Application Maintenance and Support

AXPulse provides Microsoft Dynamics® AX application support and maintenance services with flexible timing. We help customers stabilize current application and work towards application simplification and optimization by providing permanent fixes to recurring issues. A mature global delivery model and skilled resource pools provide the best value and optimum cost structure. For more details about our various support plans, please check out the Support page.

Training

Giving training on Microsoft Dynamics® AX2009 or AX 2012 has always been one of our key engagement deliverables. We do realize the value of accurately train the customer staff and provide training services as part of other service offerings or as a standalone service. With a team of Microsoft Certified Professionals (MCPs) and Microsoft Certified Trainers (MCTs) who have strong track record and hands on experience working on Microsoft Dynamics AX, we cover a wide range of training areas targeting functional, technical and infrastructural needs of customers and partners.

Offshore Services

Offshore outsourcing has become one of the most popular business practices today. Although it was stimulated by the cost reduction factor, however today most parties who outsource want more than a cost effective solution, but also the value-add and quality service provided.

AXPulse Offshore services helps customers across the Microsoft Dynamics® AX community balance strategic objectives with their cost performance parameters for IT projects.  AXPulse Offshore development center is equipped with state-of-the art IT and communication infrastructure

 
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