Expansion exposes services organizations to a host of new challenges such as unfamiliar markets, different cost structures and work practices, and new business partners. Governments everywhere are demanding more business accountability and instituting new mechanisms to monitor compliance. Clients want more visibility into service delivery and billing processes. Workforce profiles vary widely across geographies, making it hard to maintain portfolios of key talent. Challenges like these reflect the complexity of global business today and add to the overall risk that services organizations already face.
To transform these challenges into opportunities, AXPulse brings in years of experience working with world class services organizations to provide real time access to role-specific information and tools that help inform and deepen their client relationships and improve their utilization of global resources.
The Microsoft vision for services organizations is one in which professionals around the world easily and securely access specific information and tools they need to perform their individual roles, all within an always-up-to-date system that spans business operations and functions